vandalkimonos.com uses USPS Priority Flat-Rate "4-5 day delivery time" for all US orders. USPS and DHL are available for international orders. Buyer is resposnsible for customs fees in their respective country.
All orders will be sent out within one business day. Orders placed on Friday after 12 noon PST, will be sent out the following Monday. Flat-Rate shipping takes 4-5 business days. Once the order is processed, you will receive an email confirmation with your total, tracking number and or comfirmation number. Please make sure to check all shipping and billing information is correct. There could be a delay in your order if we are unable to verify your shipping/billing information.
In the event that we try to reach you regarding your order, you have 72 hours to get back to us. If we do not get a response within these 72 hours, whether it's through phone or email, your order will be cancelled. We will be happy to replace your order if this happens.